Responsible Gaming

Please read this information carefully for your benefit.

General Information

betkyo.com is operated by Shirokane Interactive.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement): Refers to Shirokane Interactive
• Service: Refers to the Website.
• Website: Refers to betkyo.com.
• You: Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gaming and Self-Exclusion

Responsible Gaming

For most of our Users, gambling is a source of entertainment, fun, and excitement. However, we recognize that for some, gambling can have negative consequences. Pathological gambling has been recognized as a serious illness in medical science for many years.
From our inception, we have been committed to addressing this issue and strive to help. Under “Responsible Gaming,” we implement various measures to help minimize the potential for negative side effects. If negative side effects do occur, we also take active steps to mitigate them.
The most important tools against the negative side effects of gambling are knowledge and education about the risks, supporting our Users' self-control to ensure they do not suffer from these effects.

Information and Contact

Our support team is available via email at no additional cost:
email: support@betkyo.com
Our Support will not share any information about You without your consent.
Additionally, you can take a self-test to determine if you have a gambling problem at BeGambleAware. More information about gambling addiction can also be found at BeGambleAware.

Helpful Hints for Responsible Gaming

We recommend considering the following tips before gambling to ensure it remains fun and free of negative side effects:

• Set a Deposit Limit
  Determine how much you can afford to gamble based on your financial situation. Play with amounts that are for fun and entertainment.
• Don't Chase Losses
  Avoid trying to win back losses at any cost. Play for entertainment, not to earn money.
• Set a Time Limit
  Set a time limit and adhere to it. Ensure gambling remains balanced with your other hobbies and does not become your only hobby.
• Play Smart
  Avoid gambling when you are extremely stressed, depressed, or under pressure. Do not play under the influence of medications, drugs, or alcohol.
• Take Breaks
  Take breaks when you feel tired or unable to concentrate.
• Only One Account
  Maintain a single account to better track your time and money spent on gambling.

Minor Protection

To use our Service, you must be 18 years or older. Protect your login data from minors. We recommend using a filter program to prevent minors, especially children, from accessing inappropriate content online. Parents can find a list of recommended internet filters at FamiSafe.

Self-Exclusion

If you are diagnosed with a gambling addiction or wish to avoid gambling for any reason, we support your decision to stay away from gambling. “Self-Exclusion” means you voluntarily exclude yourself from all gambling services for a set period. This exclusion cannot be undone within the specified timeframe.
To self-exclude, please contact our support team and specify a duration between 6 months and 5 years. They will explain the necessary steps and requirements.
email: support@betkyo.com
Please note that self-exclusion is permanent for the chosen duration and cannot be undone for your protection. During self-exclusion, creating a new account is prohibited and may result in a permanent ban of your original account.